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Our technical support team are readily available to help with all your Money Transfer Engine (MTE) related issues and enquiries. They can be reached via the following contact:

Online Helpdesk: https://support.remitone.com/

Telephone: +44 (0)20 8099 5795

Telephone support is provided to customers on Professional & Enterprise Editions only, please consult your agreement if you are unsure if you qualify for telephone support.

 

 

MTMS Configuration

1.1. Configuring entities

To configure the MTMS for the Versus integration, the following entities need to be created.

  • the destination country (Senegal), 
  • a processing bank for Senegal, 
  • a delivery bank with one (any) branch
  • two mobile network operators (OFMS, WAVESN)

Sample JSON File

{
    "banks": [
        {
            "BNK_ID": "VERSUS",
            "IBFT": "Versus Bank"
        }
    ],
    "collection_points": [
        {
            "third_party_id": "VERSUS",
            "name": "Versus CP",
            "bank": "VERSUS"
        }
    ],
    "mobile_network_operators": [
        {
            "third_party_id": "VERSUS",
            "name": "OFMS",
            "min": 5.00,
            "max": 200000.00
        },
        {
            "third_party_id": "VERSUS",
            "name": "WAVESN",
            "min": 5.00,
            "max": 200000.00
        }
    ]
}

1.2. Create Web Service user

A web service user needs to be created for the processing bank.

To do so, connect as admin in ARM, go to Admin menu → Web Service Users and click on Add Web Service User. Give all the permissions. Make sure to make a note of the username and password we need this to update Middleware system

1.3. Update state machine configurations

To update all the Versus transactions to HQ_OK, add a record to custom/config/config_state_machine.json under modify_state_machine

{
    "modify_state_machine": {
        "BANKS_TO_HQOK": [
            "VERSUS-"
        ]
    }
}

1.4. Update System settings

Please make sure following options to be enabled/true.

Middleware Configuration

From the Middleware the steps are as follows:

Middleware Setup

2.1. Create a client connected to the MTMS system

To create a new client, you have to log into the middleware, go to the Clients menu from the sidebar, click on "Add Client" and fill the fields in. The URL is the URL of the MTMS system to pull the transactions from.

2.2 Create an association between the client and the integration, and set the correct values for the configuration parameters

Go to the Client Integrations menu from the sidebar then click on Add Client Integrations.

On the next screen, select the Client and Integration.

Afterward, set the right values in the textareas: Client Auth Configs will host the information relative to the web service user that will connect to the MTMS system, Integration Configs will have the parameters to export the transactions to Versus.

{
  "auth": {
    "login": "XXXX",
    "password": "XXX"
  }
}

Set the processing bank prefix/code (as specified in the MTMS) and tick the enabled checkbox to activate the association.

To finish, click the Create button on the top right corner.

If the cron jobs are running automatically, transactions pulled from the MTMS will be visible in the Transactions menu.

This article (attachment) explains in depth how our billing function operates and to give examples of how transaction and support incident costs are calculated, our customisation (bespoke development) payment and delivery process and how we allocate your payments made to us. The final sections cover how and when we send out reminders, suspension of service (due to non-payment), late payment fees, disputed items and VAT charges.

Please read this article carefully. If you have any questions regarding this article or your business circumstances please feel free to contact billing@remitone.com

To make any fields display or required based on your own needs please follow the information below.

Go to the ARM > Settings > System Configuration Settings > Configuration Classification : UI > Expand "Field Settings"

Just a little recap about the configuration UI settings -

1- the whole system looks at  This includes the ARM, ORM and RWS.

2- The ORM and RWS then look at for any overrides. If you change anything in point 1 and it doesn't reflect on the apps/ORM then you will need to change it here as well.

3- For any country overrides you will need to add them to . "Country Name-Destination" for the ARM , "ORM-Country Name-Destination" for the the ORM/apps. "Country Name" for the source country. "Country Name" will be the exact spelling you use for said country in the Destination/Source country list.

Eg

Please see the information below about the fields:

a- If a field starts with "remitter.registered" then this is for the remitter profile with registration type "Registered". For Edit and Create remitter page.

b- If a field starts with "remitter.basicregistered" then this is for the remitter profile with registration type "Basic registered". For Edit and Create remitter page.

c- If a field starts with "benef" then this is for the beneficiary profile (create and edit page).

d- If a field starts with "trans_new" then it is for the transaction creation page.

e- If a field starts with "trans_payout" then it is for the transaction payout screen (when the bank pays out the transaction).

If there are any further questions please do not hesitate to get in touch.

Dear RemitONE customer, let us know how we can help support you with your platform! Best wishes, Reza.

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